At Your Dream Dress, we work with the experts at Orange Restoration Labs to make sure our designer wedding dresses are completely flawless before they are sent to our brides. Every wedding dress deserves proper handling and care before and after the big day. That’s why choosing the right cleaner is such a vital factor in preserving your gown’s beauty forever.
When it comes to cleaning, preserving, and restoring wedding gowns, Orange Restoration Labs are absolute professionals. As members of the Association of Wedding Gown Specialists, the Connecticut-based cleaners are certified in their craft. Their attention to detail and customer satisfaction is what sets them apart.
The president of the company and executive director of the Association, Sally Lorensen Conant, PhD, is extensively knowledgeable and has been in the industry for years. The former curator is passionate about preservation and gown care service.
Free evaluations, hand-cleaning, and international guarantee are only a few of the exceptional services they offer. Check out their informational FAQs for details on their process below:
How do you clean my gown?
Our specialists carefully hand-clean every gown with gentle chemicals that dissolve the different kinds of
stains. Then your gown is rinsed in pure solvent until it is completely clean.
What is preservation?
Your completely clean gown is carefully packed with acid-free tissue in a museum-quality wedding
chest that is also completely acid-free. This protects your gown from the air and light that cause
unprotected gowns to yellow.
Why is your process different from others?
Spills such as soda, wine and cake (many times caused by a guest and unnoticed by the bride) contain
sugar and often dry without leaving a visible mark. Sugar is not dissolved during ordinary drycleaning
and caramelizes over time into ugly brown stains. We take extra steps to be sure all stains, both seen
and unseen, are removed.
Is there a green preservation process?
The use of any solvent, no matter which kind, generates carbon emissions—even if only from the
electricity needed for machinery. We asked Carbonfund.org to calculate all carbon emissions from
your travel to and from our location, the cleaning and preservation process, and the manufacture of
the wedding chest itself. Our donations to Carbonfund.org offset the entire carbon footprint, and
Carbonfund.org uses our donations to fund worldwide reforestation projects.
Is your wedding chest different from others?
Our trademarked MuseumCare wedding chest is completely acid-free, not just pH neutral. Chests
that are only pH-neutral are not as safe for your gown. They can re-acidify because the neutralizer
is water soluble and will dissolve. Never use ordinary boxes and tissue. They are heavily acidic
and cause yellowing. In fact ordinary boxes and tissue can “scorch” gowns, which leaves dark brown
streaks wherever the fabric touches the box.
Will my gown be vacuum sealed?
No. Vacuum sealing can trap moisture and cause mildew. Also, the moisture and the electrostatic
charge from the plastic combine to set wrinkles in the gown that no amount of pressing can remove.
Can I see my gown when it is in the wedding chest?
You can see your gown through an oval window made of oriented polyester, a chemically-inert plastic
that will not yellow or damage your gown. The window contains no plasticizers. It does not transmit
oils, greases or volatile aromatics and will withstand temperature extremes ranging from minus 70 degrees.
What else can I preserve with my gown?
Such things as a headpiece and veil, petticoat, gloves, garter, and handkerchief may be stored with
your gown. There is an additional charge for storing the gown and veil separately. Shoes should not
be stored with the gown because fumes from the leather and glue may cause damage.
What is the guarantee?
100% international guarantee against caramelized sugar stains or yellowing of your gown.
What if I open my gown?
The guarantee is not voided, but improper handling of the gown may cause damage. If your gown is
handled excessively or soiled it should be cleaned and preserved again.
Brides: If you’re looking for the right cleaner to trust with their beautiful wedding gown, look no further. Orange Restoration Labs is the perfect cleaner for you! Call 800-950-6482 or email info@gownrestoration.com to schedule an appointment today! Your Dream Dress highly recommends Orange Restoration Labs for their superior service!
